FAQ

  • What is the standard lease duration you typically manage?

    We specialize in taking on multi-year leases, with a minimum duration of 2 years, providing long-term stability for property owners and companies. While we offer flexible lease options for our guests, our focus is on securing longer-term guests such as corporate travelers that minimize tenant turnover and ensure consistent occupancy.

  • Are guests subject to background checks?

    Yes, all guests are carefully screened before booking. Our thorough background checks include identity verification, criminal history review, and validation of trip details to ensure a safe and secure experience for both property owners and tenants.

  • How do you verify the individuals booking your property?

    We utilize a secure booking system that verifies guest identities through multiple layers, including government-issued ID verification and cross-checking with third-party databases. This ensures that all individuals booking your property are legitimate and trustworthy.

  • What is the average length of stay for your guests?

    The average length of stay for our guests varies, typically ranging from a few weeks to several months, depending on the property and the guest's needs. Whether short-term or long-term, all guests go through the same thorough verification process, ensuring that your property is consistently occupied by responsible individuals and minimizing the risk of bad guests or parties.

  • Regarding events or parties, what measures are in place to prevent them from occurring?

    We take proactive measures to ensure your property remains in excellent condition and prevent any disruptions that could impact your income or reputation. Our three-step security system includes:

    Thorough Guest Screening: All guests undergo a comprehensive screening process before booking to ensure they meet our standards for responsible behavior.

    Smart Locks & Security Cameras: We use smart locks and security cameras to monitor access and prevent unauthorized large gatherings.

    Noise Detection Monitors: We install noise detection devices that alert us if noise levels exceed a certain threshold, allowing us to intervene quickly to avoid disturbances.

    These measures help protect your property, maintain a positive experience for all tenants, and safeguard the trust we’ve built with both you and our booking platforms.